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Customer Feedback Management System for Restaurants & Cafes

Take customer feedback at restaurants, cafes, food courts, multi-chain food outlets, cafeterias and take-away & delivery outlets using touchscreen tablets, smartphones and web surveys. A complete feedback software with cool customizable feedback forms, real-time reporting, in-depth analysis and instant alerts & notifications. Designed for stand-alones and restaurant chains.

Tablet Kiosk
iOS & Android Apps
Web Surveys
Fully Customizable
Fast and Secure

Do you need a Restaurant Feedback App?

Digital Feedback Software at your restaurant will help you easily hear the voice of each customer, their experience and opinion about food, service, ambience and staff – all in real-time.

100% more feedbacks

Get 100% more feedbacks than paper feedback forms at your hotel.

Resolve issues faster

With real-time notification you can resolve issues faster than ever before.

Compare Locations

Compare and evaluate performance of hotels across chains.

Get real-time feedback

Track customer feedback and complaints in real-time.

Track staff performances

Evaluate staff performances based on customer feedback.

Improve Customer Delight

Address feedbacks at hotels and improve customer delight.




Complete Restaurant Feedback Management Software

Instant Notifications

Receive instant alerts and notifications on low rating or every feedback. Take appropriate actions to resolve the issue as soon as you get a low rating feedback.


Analyze feedback data coming from your multiple hotel chains all in real-time and easily compare locations and understand guest trends.

Device Tracking

Track every device deployed in all your locations and access their information from a single dashboard. You can track the devices from any place at any time.

Design own Surveys

Design feedback surveys as per your requirements with your own branding. You can customize almost everything in your surveys or choose from our wide ranging templates.

Response Manager’s Collaborative Response Manager allows various departments of your hotel to work together on guest feedbacks. Convert feedbacks into tasks and take actions accordingly.

Take Action & Resolve Issues

Tag concern raising responses and mark feedbacks which require follow-ups. Take corrective actions with team collaboration to close the feedback loop and gain guest loyalty.